C-CARES Portal

C-CARES Portal is a public service platform intended to benefit the CMPF subscribers who work in the coal sector as well as its pensioners.

About C-Cares Portal:

• It is a public service platform intended to benefit the CMPF subscribers who work in the coal sector as well as its pensioners.
• It is developed and designed by Centre for Development of Advanced Computing (C-DAC).
  • C-DAC is a research & development organization under the Ministry of Electronics and Information Technology (MeiTy).
• Significance: It marks a leap towards digitization of CMPFO aiming to address the long-standing issue of digitizing its records and work processes.

Benefits of C-Cares Portal:

• The portal facilitates faster processing of provident fund and pension claims by moving the entire process online.
• Automation of tasks reduces manual intervention, leading to quicker completion of settlements.
• C-CARES ensures transparency in the operations of CMPFO by providing a digital platform for all activities related to provident fund subscriptions and pension settlements.
• Subscribers and coal companies can access and view real-time information about their individual details and contribution status.
• The portal contributes to better record management by digitizing and centralizing all relevant data.
• It allows for easy retrieval and tracking of historical records, reducing the risk of data loss or misplacement.
• The portal instils confidence in CMPF subscribers and pensioners by providing them with a user-friendly platform to access and manage their accounts.
• C-CARES, being a comprehensive solution framework, addresses operational and software issues, ensuring a holistic approach to the digital transformation of CMPFO processes.
• Implementation of C-CARES leads to a reduction in paperwork, timely settlement of claims, reducing delays associated with manual processing.
• The digital transformation aligns with the vision of a Digital India by embracing modern technology for the benefit of stakeholders.

About Coal Mines Provident Fund Organization (CMPFO):

• It is an autonomous organization under the Ministry of Coal for administering Provident Fund and Pension schemes to provide social security to the coal sector workers.
• CMPFO was established in 1948 and renders services to about 3.3 lakh Provident Fund subscribers and 6.1 lakh pensioners of the coal sector.

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