The Indian Army recently launched the first phase of Project NAMAN for dedicated support and services to Defence Pensioners, Veterans and their families.
About Project NAMAN:
- Project NAMAN is centred around the implementation of the SPARSH (System for Pension Administration Raksha), digital pension system.
- This streamlines pension related processes for Defence Pensioners, addressing the critical need for accessible facilitation points for Veterans and Next of Kin (NOK) across the country.
- The project is crucial in extending these essential services to the entire resident population of military stations and surrounding localities.
- It involves reception and facilitation centres with SPARSH-enabled pension services, Government to Citizen (G2C) services, and Business to Consumer (B2C) services, all at one place.
- This is through MoU between the Indian Army’s Directorate of Indian Army Veterans, Common Service Centre (CSC)e-Governance India Limited, and HDFC Bank Limited.
- Each CSC is managed by a Village Level Entrepreneur (VLE), selected from among the veterans or NOKs by the respective Local Military Authorities (LMAs).
- These VLEs receive comprehensive training, and a monthly monetary grant of ₹ 20,000 for the first 12 months, for stabilisation and sustainability of the centres.
- In the first phase, 14 CSCs would be set up at New Delhi, Jalandhar, Leh, Dehradun, Lucknow, Jhansi, Guntur, Ahmedabad and Bangalore, etc. followed by 200 centres over the next 2-3 years.
Ref: Source
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Frequently Asked Question:
What is Project NAMAN?
Project NAMAN is an initiative aimed at implementing the SPARSH (System for Pension Administration Raksha) digital pension system.
What is the SPARSH system?
SPARSH is a digital platform designed to manage and process pension-related services for Defence personnel, in an efficient and transparent service delivery.
Why is Project NAMAN important?
The project addresses the need for accessible pension services for Defence personnel and their families. It ensures that Veterans and NOKs have easy access to pension services and support.